Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? Yeah, we get it. That’s why at Kickwave, every email you send lands straight in our inbox—no filters, no bots, just real people who genuinely care.
Fun fact: Our founder, Jamie, still replies to customer emails personally. It started as a late-night habit during our early days, and now? Well, let’s just say it’s become a bit of a tradition. So go ahead, hit us up—we’re all ears.
Whether you’ve got a question, a suggestion, or just want to chat about that awesome product you snagged, here’s how to reach us:
Prefer typing? Our live chat is buzzing during business hours. Look for the little icon in the corner—it’s like waving at us across the room.
Here’s the thing: We’re not just another faceless shop. Last year, a customer’s offhand comment about packaging led to our eco-friendly redesign. Crazy, right? That’s the power of speaking up.
So whether you’re thrilled, puzzled, or just have a random thought at 2 AM (we’ve been there), drop us a line. Because honestly? Your feedback isn’t just welcome—it’s what keeps Kickwave spinning.
P.S. If you’re reaching out about an order, include your order number. It’s like giving us a treasure map—we’ll get to you way faster.
